1. Data Collection
At Mateparadeboxs, we believe in collecting only the data necessary to provide and improve our services. When you visit our website, we may collect technical data such as your IP address, browser type, and operating system. If you choose to contact us, we collect your name, email address, and the contents of your message.
2. Use of Cookies
We use essential cookies to maintain site functionality and session state. With your consent, we also utilize analytics cookies to understand how our users navigate the site, allowing us to improve content structure. Detailed information on our cookie use can be found in our Cookie Policy.
3. Third-Party Processors
We do not sell your personal data. We engage select third-party service providers (such as hosting providers and email infrastructure services) strictly for the purpose of operating our business. These processors are contractually bound to maintain strict data confidentiality and comply with all applicable data protection laws.
4. GDPR and CCPA Rights
Depending on your jurisdiction, you possess specific rights regarding your personal data. Users under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) have the right to request access to their data, request deletion, opt-out of data processing, and request rectification of inaccurate records. To exercise any of these rights, please contact our Data Protection Officer.
5. Data Retention
We retain technical web logs for a maximum of 90 days for security and diagnostic purposes. Contact inquiries and related correspondence are retained for as long as necessary to resolve your request, or up to 2 years for ongoing customer service records.
6. DPO Contact
If you have questions, concerns, or requests regarding your data, please contact our Data Protection Officer at:
Email: [email protected]
Mail: Mateparadeboxs Ltd, 15 Clean Air Way, London E1 6AQ, United Kingdom.